Private-Pay Non-Emergency Medical Transportation in South Florida
Wheelchair, Ambulatory & Stretcher Services:
No Brokers | No Medicaid | No Wait Times
Jano Med-Ride provides private-pay non-emergency medical transportation throughout South Florida.
Based in Fort Lauderdale, we serve Broward, Palm Beach & surrounding counties.
Wheelchair, stretcher, and ambulatory services—no broker delays, no Medicaid restrictions, same-day availability.
Trusted by Families
Across All of South Florida:
EXCELLENT Based on 31 reviews Posted on Google FearfullyAndWonderfullyMade 2020Trustindex verifies that the original source of the review is Google. Excellent service! Courteous and professional drivers with nice clean vans. ALL of the drivers are great; special recognition to Shante, Paul and Ivonne. I used Jano every other day for about 6 months and they were consistent the entire time. I always made it to my physical therapy and doctor appointments on time. I would recommend them if you need medical transportation. They are the BEST! Thank you from Natalie
Owner's reply
Natalie, thank you so much. This truly made our day! Six months of every-other-day rides is a real trust we don't take lightly, and we're so glad we could be consistent for you every single time. We'll absolutely make sure Shante, Paul, and Ivonne hear about this. They represent exactly the kind of courteous, professional team we're proud to have behind the wheel. Wishing you continued progress with your physical therapy, and please don't hesitate to call us whenever you need a ride. We're always here!Posted on Google Jessica LTrustindex verifies that the original source of the review is Google. The whole team at Jano Med-Ride is spectacular. A family member was injured on a trip abroad and the logistics of getting them back stateside were a nightmare…except for this part. Jano Med-Ride coordinated with me for booking over multiple time zones, and even provided temporary equipment so we didn’t have to worry about a permanent solution until we were back. Life savers!
Owner's reply
Jessica, thank you so much for sharing this. What a stressful situation for your family! We're so relieved we could be the easy part of it. Coordinating across time zones and making sure your family member had the equipment they needed the moment they arrived stateside is exactly the kind of extra mile we're committed to going. We're wishing your family member a smooth and full recovery, and we're grateful for the trust you placed in us during such a difficult time. 🙏Posted on Google Judy VianestTrustindex verifies that the original source of the review is Google. My husband and I were fortunate to find Jano Med-Ride. Our drivers have been Steve and Clarelle who are experts at patiently and safely strapping in our wheelchair. They both are friendly and caring individuals who have given us comfortable, quality rides to our medical appointments. These days, with constant unexpected disappointments, we are relieved and happy to know we can depend on Jano Med-Ride.
Owner's reply
Thank you so much for the kind words, Judy. We're honored to provide a dignified, stress-free NEMT wheelchair transportation experience for all each and every client we serve across Fort Lauderdale, West Palm Beach, and beyond.Posted on Google Cheryl AhweeTrustindex verifies that the original source of the review is Google. Amazing service
Owner's reply
Thank you, Cheryl! We're so glad we could deliver for you. Providing reliable, compassionate medical transportation is what we're here for — we appreciate you taking the time to share your experience and look forward to being there whenever you need us! 🙏Posted on Google Dorothy AnnTrustindex verifies that the original source of the review is Google. My family has been using this quality service for wheelchair and stretcher transportation, and they have been absolutely amazing. The transport team is gentle, compassionate, and highly professional. We had the pleasure of working with Quay for a round-trip service, and she was beyond exceptional. She was patient, kind, and very knowledgeable about assistive devices. A true professional who made the entire experience smooth and reassuring.
Owner's reply
Dorothy, thank you so much for this wonderful review! It means the world to us that your family has trusted Jano Med-Ride for both wheelchair and stretcher transportation. We'll absolutely pass your kind words along to Quay — her patience, compassion, and expertise with assistive devices are exactly the qualities we look for in every member of our transport team. We're honored to be there for your family and look forward to continuing to serve you. 🙏Posted on Google Maggie PolyTrustindex verifies that the original source of the review is Google. I had a wonderful experience with your Driver Santana! I found him very personable and enjoyed the ride to my disabled daughter’s doctor's office. He is awesome! Thanks, Gail Marino
Owner's reply
Thank you so much, Gail! We're thrilled to hear that Driver Santana made such a great impression — being personable and attentive is exactly what we strive for, especially when transporting loved ones to their medical appointments. We'll be sure to pass along your kind words to Santana. We look forward to being there for you and your daughter whenever you need us! 🙏Posted on Google margarette polycarpTrustindex verifies that the original source of the review is Google.
Owner's reply
Thank you so much, Margarette! We're glad we could be there when you needed us. It means a lot to know our team made a positive difference. We look forward to being your trusted medical transportation provider anytime you need us in South Florida. 🙏Posted on Google Mary Lisa BurnsTrustindex verifies that the original source of the review is Google. Great driver! So safe and easy!!
Owner's reply
Thank you, Mary Lisa! Safety and ease are exactly what we strive for on every ride. We appreciate you choosing Jano Med-Ride and hope to see you again!Posted on Google Guerna LouisTrustindex verifies that the original source of the review is Google. I had such a wonderful experience with Paul today. He was punctual, professional, and very kind from start to finish. He’s a great driver — the ride was smooth, safe, and comfortable. He made sure I arrived at my appointment on time and treated me with so much respect. I truly appreciate his excellent service. 10/10, I highly recommend Paul and this service to everyone and anyone!
Owner's reply
Thank you so much, Guerna! We're glad Paul made your experience smooth and comfortable — punctuality and respect are exactly what we aim for on every ride. We appreciate you trusting Jano Med-Ride for your medical transportation, and we look forward to serving you again. 🙏Posted on Google LUCILLE SMITHTrustindex verifies that the original source of the review is Google. My first time using this service. I didn't know what to expect. I got a very pleasant, respectful and caring person (Paul), to take me to my appointment. I couldn't ask for better. My ride back home was the same. The driver was different, she was respectful, helpful and pleasant. I will definitely use this service again. I want to say thank you to both driver. It was a pleasure riding with you both.
Owner's reply
Thank you, Lucille. We're delighted that you had such a wonderful experience with our non-emergency medical transportation services and are here for you anytime you need safe, reliable transportation across Broward or Palm Beach counties.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Licensed, PASS-certified (CPR & First Aid-ready) chauffeurs for every trip
Comprehensive background checks on all drivers
Fully insured vehicles & services for maximum protection & peace of mind
24/7/365 proactive monitoring by our immediate-response safety & compliance office
What Is Private NEMT Transportation?
Private NEMT (non-emergency medical transportation) is specialized transport for medical appointments that doesn’t accept Medicaid or Medicare.
Instead of government-funded transport with long wait times and shared rides, private NEMT offers premium service for self-pay patients, private insurance holders, and families who want reliable, comfortable transportation to medical appointments.
Our services are a safe solution for a wide range of unique, and often stressful, NEMT transportation challenges, including:
- Family members who can't always take time off work to drive you
- Regular taxis that don't have the right equipment for wheelchairs or other needs
- You've missed appointments because of unreliable rides
- You feel uncomfortable in vehicles not made for medical transport
Jano Med-Ride serves the private-pay market—approximately 20% of patients who choose quality and convenience over free government programs.
Our clients include high-income seniors, international visitors, workers’ compensation cases, and anyone whose private insurance provides transportation reimbursement.
Our 30+ year tradition of transportation excellence across South Florida enables us to provide these services across Broward, Miami-Dade, Palm Beach, Monroe, Martin & St. Lucie Counties.
Why Choose Private-Pay Medical Transportation?
No Broker Delays
Book directly with us—no middleman, no confusion, no delays. You speak with our team, not a call center three states away.
Flexible Scheduling
Same-day appointments available. Early morning dialysis runs. Late-night hospital discharges. Weekend specialist visits. We accommodate your schedule, not ours.
Professional Drivers, Modern Fleet
Background-checked, professionally trained drivers in well-maintained, climate-controlled vehicles. We treat your loved ones the way we'd treat our own family.
Insurance Reimbursement Support
We provide detailed receipts formatted for insurance submissions. Many private policies cover or partially reimburse non-emergency medical transportation.
Direct Communication
You have our direct phone number. No automated systems. No waiting on hold. Real people, immediate answers.
24/7/365 Availability
Medical needs don't follow business hours. We're available around the clock, seven days a week, 365 days a year.
Our NEMT Transportation Services

Wheelchair Transportation
Safe, comfortable transport for manual and power wheelchairs. ADA-compliant vehicles with professional securement systems. Ideal for patients who use wheelchairs for mobility but don't require stretcher transport.

Ambulatory Transportation
Assistance for patients who can walk but need support getting to and from vehicles. Ideal for seniors, post-surgery patients, or anyone with mobility challenges who doesn't need a wheelchair.

Stretcher Transportation
Medical-grade stretcher transport for bed-bound or non-ambulatory patients. Perfect for hospital discharges, inter-facility transfers, and patients who cannot sit upright during transport.
Who We Serve
Jano Med-Ride is designed for the private-pay medical transportation market:
Private Insurance Holders
Get reimbursement receipts for your policy
Self-Pay Patients
Premium service without government program restrictions
Senior Living Communities
Independent and assisted living facility partnerships
Home Health Agencies
Reliable transport for your private-pay clients
South Florida Tourists
Visitors receiving care in South Florida
Workers' Compensation Cases
Professional transport covered by your claim
We do not accept Medicaid or Medicare. Our private-pay model allows us to provide superior service, flexible scheduling, and direct communication that government-funded programs cannot match.
Service Areas
In partnership with the most prestigious black car & luxury limo transportation providers in all of South Florida over the past 30+ years, Jano Med-Ride proudly serves Broward, Palm Beach, Miami-Dade, Monroe, Martin, and St. Lucie Counties, including Fort Lauderdale, Miami, Boca Raton, Delray Beach, Hialeah, Pompano Beach, Coral Springs, Miami Beach, Coral Gables and surrounding communities. We provide door-to-door medical transportation throughout South Florida.
FAQ - Commonly Asked Questions About Our NEMT Services

Does insurance cover non-emergency medical transportation?
Yes, many private insurance plans cover or partially reimburse non-emergency medical transportation when it's deemed medically necessary. Coverage varies by policy, but we provide detailed receipts with all necessary information for insurance submission. Unlike Medicaid transport (which we don't accept), private insurance reimbursement typically offers more flexibility in choosing your provider. Contact your insurance company to ask about "non-emergency medical transportation" or "NEMT" benefits under your plan.

How much does private medical transportation cost?
Private medical transportation costs vary based on distance, service type (wheelchair, stretcher, or ambulatory), and any special requirements. Rides in Broward, Miami-Dade, and Palm Beach Counties start from just $39 for local appointments. Long-distance transports are priced separately. Unlike Medicaid transport (free but with long waits and restrictions), private-pay service offers premium vehicles, professional drivers, flexible scheduling, and direct booking. Contact us for a free quote based on your specific needs.

What's the difference between private NEMT and Medicaid transport?
Private NEMT (like Jano Med-Ride) is self-pay or private insurance-based transportation offering premium service: direct booking, flexible scheduling, professional drivers, modern vehicles, same-day availability, and no shared rides. Medicaid transport is government-funded, free to qualifying patients, but typically involves broker intermediaries, advance booking requirements (often 3-7 days), shared rides, longer wait times, and limited vehicle selection. We serve the 20% of patients who choose quality and convenience over free government programs.

Do you transport wheelchairs?
Yes, Jano Med-Ride specializes in wheelchair transportation for both manual and power wheelchairs. Our ADA-compliant vehicles feature wheelchair lifts and professional securement systems that safely accommodate most standard wheelchairs up to 600 lbs. We handle all loading, securing, and unloading—you don't need to transfer out of your wheelchair. Learn more about our wheelchair transportation services.

Can I book same-day medical transportation?
Yes, Jano Med-Ride offers same-day medical transportation based on availability. Unlike Medicaid transport services that often require 3-7 days advance notice, our private-pay model allows for flexible scheduling. We understand medical needs arise unexpectedly—last-minute specialist appointments, same-day procedures, urgent follow-ups. Call us directly to check same-day availability for your area and service type.

What areas do you serve in South Florida?
Jano Med-Ride serves all of Broward, Palm Beach, Miami-Dade, Monroe, Martin & St. Lucie counties, including Fort Lauderdale, Boca Raton, Miami, Delray Beach, Pompano Beach, Hialeah, Coral Springs, Hialeah, Deerfield Beach, Boynton Beach, Port St. Lucie, West Palm Beach, the Florida Keys, and surrounding communities. We provide comprehensive coverage throughout South Florida for medical appointments, hospital visits, dialysis centers, and rehabilitation facilities. View our complete service area.
Ready to Experience Premium
Non-Emergency Medical Transportation?
Stop dealing with unreliable Medicaid transport brokers, long wait times, and shared rides. Jano Med-Ride offers the professional, private-pay medical transportation you deserve—with direct booking, flexible scheduling, and 24/7 availability throughout Broward, Palm Beach, Miami-Dade, Monroe, Martin & St. Lucie Counties.
Your privacy matters: We never share your information with third parties. All rides are HIPAA-compliant and confidential.